• Items ordered from www.oohandy.com can be given back to ooh!Andy according to enactment from 02/02/2000  (Dz. U. Z 2000r. no 2 line. 271) within 10 days without giving a reason. Items sent back after this period will not be accepted.

• Products that are being returned must not have been used and should be clean and odourless.They need to be sent back together with original packaging, tags and other elements which they had when they were being sold.

• If the product is damaged during transport it should be returned together with the damage certificate, which is a document prepared at the moment of receiving a parcel in the presence of a person who delivered it and signed by both sides. Products damaged by the buyer are not accepted as returns. Such items will be sent back to the buyer at their cost.

• ooh!Andy will not accept the return and will send the returned items back to the buyer at the buyer's cost (shipping costs are listed on the website)  if the item is damaged or with signs of usage. If the buyer refuses to accept such delivery, the product will be kept in ooh!Andy's warehouse for the following 14 days and will only be sent out to the buyer at their own cost.

• Money reimbursement for returned products is being done by transfer into a bank account  within 14 working days after receiving the product back by ooh!Andy. ooh!Andy does not accept cash on delivery. If we receive a COD delivery. we will not accept it.

• If you return the items, you need to send them back at your own cost to the below mentioned address and mark them as 'return'

ooh!Andy

Wyspowa 1 lok. 174 Street

03-687 Warsaw

Poland

If you have any questions, please contact us - info@oohandy.com or +48 505289210